What is ToddlePass?

ToddlePass is a new way to explore amazing kids' activities in London. Become a ToddlePass member and you'll get tokens each month which you can use to book classes with the best providers. You can even enjoy discounts on regular class prices.

Where can I use ToddlePass?

ToddlePass is currently in selected boroughs in London. We will be expanding across London and to other cities soon. Sign up and be the first to know when we launch near you.

What options do you offer?

We have two options to choose from. £23 for 10 tokens each month, or £29 for 15 tokens each month.

How do I book a class or activity?

We want to take the hassle out of finding and booking classes. You can browse kids' classes on your laptop or phone. Once you've found a class you like, simply click to book. We will send confirmation of your booking via email.

How far in advance can I book?

You can book classes up to two weeks in advance. We add new classes each week so check our calendar regularly to avoid missing out on great classes and activities on offer.

Approximately how many classes a month can I book with my ToddlePass?

You can book up to 5 classes on a 10 Tokens per month option, and 7 classes on a 15 tokens per month option. (This is an estimate based on the lowest priced classes we offer on ToddlePass, at 2 tokens per class).

Is there a limit to how many times my child can visit a provider?

Your child can visit a provider up to three times in 30 days.

Can I cancel a class that I've booked?

We understand things come up – we are parents too! You can cancel a class up to 24 hours in advance. If you cancel a class within 24 hours or don't show up we won't be able to refund your tokens.

What happens to my unused tokens?

We understand you may not use up all your tokens each month. Tokens can be used for up to 90 days.

What happens if I run out of tokens?

No problem! You can buy top-up tokens anytime.

Can I cancel or pause my account?

Yes, anytime. Just log in to your account and click through to cancel or pause your account.

Who do I contact if I have any questions?

We are here to help! Click here to contact us and we will get back to you.

I run a business that provides kids' classes or activities. How do I become a ToddlePass partner?

We are always on the lookout for great providers to partner with. Email us at partners@toddlepass.com and we will get in touch with you.